Solutions

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If your business is highly dependent on networked devices or your business is your network, we can help.  Whether you are a wireless provider moving from 4G to 5G or an enterprise upgrading critical infrastructure, we have the expertise required to successfully deliver change while concurrently maximizing your investments in network equipment.

Capabilities and Adjacencies

Effective management of network assets requires an end to end approach and well defined handoffs.  With years of experience in this domain, we deliver core capabilities and optimize adjacent dependencies like:
  • Procurement
  • ​Warehousing
  • ​Staging and Configuration
  • Logistics
  • ​Asset Tracking
  • ​Support
  • Spares Management
  • Contracts
  • ​Process Definition
  • Change Management
  • ​Support Systems

For more detail on each of these, see below.

Procurement

Operationalize network architecture designs with program/project managed purchasing of network assets.

Utilize existing purchasing agreements or negotiate new discounts by leveraging the abundance of acquisition sales channels including:
  • Original Equipment Manufacturers
  • Resellers/Distributors/VARs
  • Secondary Market Vendors

Warehousing

Efficiently manage physical inventories of high value network assets at both the start and end of lifecycles.

​Centralize the storage of network assets or distribute to network technicians using projectized fulfillments.

Stage and Configuration

Build complex device configurations from pre-defined technical specifications and load with the software and licensing required to deliver network services.

Eliminate out of the box failures through burn in testing.

​Package component parts or entire configurations using materials appropriate for safe shipment to installation or warehouse recovery sites.

Asset Tracking

Track physical assets using 2D/3D bar codes, RFID tags or other identifiers.

​Individually identify component parts being assembled into functioning devices or entire configurations.

​Reconcile changes with various systems of records at each step in the lifecycle of an asset.

Forward and Reverse Logistics

Coordinate and manage the transportation logistics and hand offs required to deliver projectized assets to installation sites and remove decommissioned material for reverse routing and reuse opportunities.

​Understand and mitigate each site's process variations of material handling, tracking and controls.

​Identify and track each device to its deployment or recovery location to ensure tax obligations are accurately satisfied.

Maintenance and Support

Maximize support for network devices using existing or re-negotiated services contracts.

​Minimize operating expenses tied to network assets by reconciling decommissioning activities with support contracts.​

Spares Management

Meet network service level agreements when equipment failures occur by optimally locating critical spares for controlled access by technicians.

Track entitled network assets during the RMA process and ensure that returns are appropriately routed to spares replenishment locations.

​Rationalize existing quantities of "spare" parts and monetize any excesses.

​Coordinate the repair or replacement of defective parts using maintenance and support contracts OR acquire replacement parts by leveraging alternate purchasing channels for legacy network assets no longer supported by original equipment manufacturers.

Contracts

Contractually define business relationships with 3rd party logistics and transportation vendors.

​Measure operational efficiencies using service level agreements and extract monetary penalties when non-compliance events occur.

Execute new statements of work, purchasing or support agreements, and proactively manage renewals.

Process Definition

Define or re-engineer processes and job aids required to efficiently run your network dependent business.

​Optimize opportunities for asset reuse triggered by the reverse flow of decommissioned network equipment.

Change Management

Inform and train workforce resources on processes and system synchronizations to ensure compliance and traceability as network assets move through their lifecycles.

​Navigate 3rd party portals and associated business processes to achieve project objectives.

Support Systems

Network operators have a multitude of physical devices with varying logical representations based on the systems or records (ERP, NMS, EMS, trouble ticketing, etc.) being utilized.  Each support system is capable of tracking additional attributes relevant to the use and condition of each device.  Managed Network Assets makes sense of this complexity and maintains synchronization across of these support systems using APIs or 'loose' integration for interim solutions.